With more than 20 years of collective experience, our in-house design strategy and UX firm, VineDESK, has helped Fortune 68+ companies and startups launch innovative digital products. Our user-centric, research-driven design process ensures that we uncover and validate the actual needs of the user. We always start by asking, "What problem are we trying to solve?". We employ user research, journey mapping, and prototyping to validate our assumptions and clearly define the solution in terms of what you should do, not what you could do. This approach significantly reduces project risk around budget and timeline and ensures that the product solves the right problem and truly meets the business's needs.